The Water Bug

Reviews

• ★ ★ ★ ★ ☆
  My wife really likes coming here. They are very service minded people, ready and able to answer your quarys. There is a couple of products that she has looked up and found they work very well.
  By Larry Douglass, April 21, 2017
• ★ ★ ★ ★ ★
  I experienced excellent customer service today at the Water Bug. I bought an expensive metal water bottle last week and accidentally dropped it. Of course, it dented in such a way that the bottle would no longer stand up straight. I went in to explain what had happened, hoping maybe there was a policy for things like this. The owner said the company likely wouldn't credit them for an at-fault incident, but she said she'd give them a call and see anyway. Five minutes later she comes back to say they'd accept the return and to choose a new bottle. She didn't have to call the manufacturer - she could have easily said "tough luck". She definitely went above what was necessary for me and I'm thankful for it!
  By Diana, January 13, 2017
• ★ ★ ★ ★ ★
  Ruthann makes the world a better place.
  By Tom and Tracey Bridges, October 19, 2016

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About The Water Bug in Sarnia